Customer Support - Success Stories (Dec 10)

/
  • "Awesome! Thanks so much. Have a good weekend!" - Andrea, NOVA Conference, after publishing the new 2012 NOVA Conference website.
  • "Awesome. This is incredibly important." - Olaino, Wharton Business School, after performing extensive verification on sensitive user data.
  • "Good feedback already! Thanks again. Brenda" - Brenda, NYU Stern, after quickly serving a request for room info addition in calendar downloads.
  • "It's awesome. Thank you so much. Have a great day! Best." - Philip, NYU Stern, after merging duplicate user accounts.
  • "Thank you so much! " - Ann, Columbia Business School, after completing a request to update 115 student clubs settings.
  • "Hi, it's working fine now. Thanks a lot for your help. Best." - Christian, Michigan Ross, after helping him retrieve his account info to log back in.
  • "It was great meeting you. Thank you for your follow-up email and for ensuring that the tool is operating effectively.../... We look forward to partnering with you and appreciate the time you took today to meet with us. Best." - Allison, NYU Stern Office of Career Development, after a productive meeting on a dedicated career assessment tool designed by CampusGroups.

Friday December 7 Updates

/

1) Events:
A  new unified display for My Registrations and My Events was pushed.  Events listing and event details now have a unified look. Registration  options can now be changed on the event details page. You can also see  the number of "Likes" and "Comments".

Waiting List management is currently being tested and will go live with  all schools next Saturday. More changes are coming up (soon to be  announced).
2) My Profile:
You can now select your profile picture from your Photo Tags in a few clicks and also crop it if you want.

3) Officers:
You can now download all the officers (active or not) in the Control Panel.

4) Tags:
We fixed the display of Photo Tags, they were showing on top of each other during last week. 

5) Revision History:
We have created a new generic History link,  which can be placed next to any data field under the Manage section of  your group. A click on the History link will allow you to see the  history of revisions for any given data, including who changed the data  and when. 

6) Navigation:
"Create Event" and "Compose" buttons have been added  to the dashboard to make it faster/easier for you to create content for  your group. More Manage menus are now displayed in Ajax (Members,  Events, Surveys/Forms), allowing faster navigation. All Ajax content  loadings now render with a smooth fade-in effect. 

7) Members:
The "Notify each new member by email" checkbox in the "Add multiple members" feature has been fixed. 

8) Group:
We fixed the "Access" link in the group "Settings" part for the admin clubs. 

9) Blog:
You can now access a blog post with privacy set to  "Everyone" even if all portal pages are behind login and you are not  logged on CampusGroups. 

10) Budgeting:
History links were added for Treasurer comments, approval status and amount. 


 

iPhone App - December 7 Updates

/


We have not submitted any new version this week. 

We are currently working on:
- Auto-login: logs user back in even after they have killed the App.
- Formatting: making sure the text size and paddings are all aligned.
- Notifications: event reminders, event updated.
-  People section: allow users to browse pictures of students from their  class and access useful information such as their email address.

Friday November 30 Updates

/
1) Login: 
When a CG instance is behind login, we still want some pages to be accessible, like the Login page or the Reset Password page. This past week we added the Survey/Form page to this list.

2) Events: 
On the event creation page we modified the "Save" button into "Create Event", because an event is created and visible on the calendar as soon as the button is hit. We also fixed the re-ordering of the Registrations Options. Moreover, when starting a new event registration without being logged on, a user used to see an empty Order Summary just after logging on successfully. We fixed this. Lastly, the timeslot issue for the duplicated events has been fixed. The same timeslot should now be displayed on the "Edit Event" page and on the "RSVP" page. 

3) My Profile: 
We improved each page's look and feel, keeping the same display for each type of content (title - borders - buttons). 

4) Navigation: 
The left menu has been improved thanks to the addition of Javascript. Pages are now being called in Ajax in order to speed up loading time. Additionally, the loading message has been improved to contain more text/details and be easier to read.  Also, the Generic Privacy Messages (example: "This page can only be accessed by Group Members"), have been improved to better match the context in which they were displayed. Finally, we changed the search and status boxes default values and behaviors.

5) Notifications: 
We fixed some display issues on the comment boxes of the Notifications page.

6) Discussion Board: 
We fixed a display issue (i.e. We added poster info back to the right), and we improved this widget's loading time.

7) Tags: 
We made the Tags look more similar across all pages.

8) Stats:
We are now tracking Google Analytics hits on ajax calls. Also, a small bug encountered when accessing school statistics has been fixed.

9) Security:
We ran an audit on our Web pages and have added security to a number of pages.
 

 

iPhone App - November 30 Updates

/

Version 1.3 currently waiting for Apple's approval will contain the following updates:

- Login: Single Sign On custom instructions can now be desplayed on the login page. In addition, a bug forcing users to log back in after putting the app in the background has been fixed.
- News: a search feature has been added to search for groups, emails, events and people.
- Groups: group type is now displayed on the details of a group. 
- Officers: the name of the group is now displayed in the header of the officers listing page.
- Events: dates are now properly formatted on every view.
- Payments: currency next to amount paid has been fixed.

Friday November 16 Updates

/

1) Navigation: 
We changed the layout of the Settings menu under Manage Group. The school administrator Control Panel is now separated for the group settings options, and located to the right (in red). It is now easier to access and click for school administrators.Inline image 2Also, the Bookmarks button (little star on the right of the search box) was moved under My Profile and the Notifications button was made larger with "Notifications" written in order to make it more visible, like we did with the Manage button previously.

2) Media:
We reverted the feature which allows adding multiple tags to photos and documents. Moreover, if a user deletes all of a document's or photo's tags, default assigned tag will be "Unpublished". In addition, after clicking on the name of a tag (under My profile > My Documents, or Media > Docs), it is now possible to edit a document's tags from the popup. Once the popup is closed the list of tags is now refreshed to display any recent updates.


Finally the "Photos/Docs" dropdown's design was improved.


3) Website:

Unless granted permission under Settings > officers, officers will not be able to manage group website. Also, we fixed the website's "Colors & Graphics" section.

4) Events:
We fixed a bug where picked timeslots appeared twice in RSVP email confirmations. Additionally, from now on if an officer is not allowed to manage events, he/she cannot delete them anymore.

5) Group Emails:
Under sent emails, the "Not verified" Button enables to display recipients who have not read the email. A signature has to be included at the end of the sent email for this feature to be enabled.

6) Money:
Zero dollar transactions can now be included when downloading the excel report of a club's transactions.