Customer Support - Success Stories (Feb 29th)

/

It is always a pleasure to read great feedback from happy users. Here are a few emails which made us smile over the past few weeks:

Jacqueline, school administrator at USC Marshall School of Business, sent this email to all student leaders:
"It’s hard to believe that a full semester has passed since we launched Student Organizations for USC Marshall using the CampusGroups platform. We are so excited to see your creativity and collaboration at work, and hope you've found this new system to be beneficial to you and your membership. We believe this platform shift has been both a positive change and a rousing success."

As we trained Lindsay from NYU Stern School of Business on Exchange Students management:
"Thank you for speaking with me today; it was very insightful, and I look forward to using Campus Groups to communicate with students."

"Awesome. Thanks! " - From Diana, school administrator at NYU Stern School of Business

As we updated an NYU Stern School of Business custom assessment:
"Thanks so much for working on the queries and getting our tool in such great shape." - Allison

As Rhonda (administrator at Cornell University Johnson School of Business), tested the Auto-Promotion feature of the CampusGroups Events module:
"Our users have begun using CG for our workshop registrations, and the Auto-Promotion feature will be very helpful when they hit their caps. We are getting good feedback from students that the registration process is better than the old one!"

"Thank you - this will be helpful." Alana from Kellogg School of Management

As we helped Lee, student leader at NYU Stern School of Business, on the design of the Stern Private Equity Conference Website: http://nyustern.campusgroups.com/sternpeconference/
"Thank you so much for this.  The site looks great.  We very much appreciate your quick turnaround and hard work."

Thanks a lot for your feedback!

The CG Support Team

Updates of the week (Feb 24th)

/

Here are the new improvements for this week (all these changes will be pushed to all servers next Friday).

Improvements and new features:

  • Groups: In addition to being able to access the list of all the groups of your school by clicking on "Join groups", you can now also manage the groups you are an officer of from the "Groups" menu.  
  • Members: If an officer does not have the permission to manage members, the "Edit" link in the "Membership" section does not appear anymore.   
  • Groups: On the list of groups, the names of the groups are now linking to group websites. 
  • Members: You can now see which member is an officer and what is his/her position in the list of members.   
  • Email: When you upload an attachment in an email from the "Files Already Uploaded" section, only the name of the file appears in the dropdown list and in the email.

    • Thanks and have a good week end!!!

    Updates of the week (Feb 17th)

    /

    Here are the new improvements and few bug fixes for this week (all these changes will be pushed to all servers next Friday).

    Improvements & new features:

    • Photos: When you view your photos, it is now possible to navigate from one to another just by sliding the scrollbar and clicking on the preview photos of the bottom menu.    
  • My inbox: The Emails display has changed. The blue background now takes all the space and turns to white when the email has been opened.  
  • My inbox: You can now delete an email from your mailbox, just by clicking on the cross on the top right of the email.  
  • Support: In order to avoid any confusion, we have taken the additional "Email us" link from the Contact Us section of our Support Center.

    • Bug fixes:

    • Control Panel: When you download the events via the "All events" link, all events between the 2 dates selected are now in the excel file. We deleted the "Number of attendees" column in the excel file because it was not used.
    • Photos: When you view the untagged photos in the Photos Album space, you now see just the untagged photos not every photos (tagged and untagged) from your account.   
    • Emails: In the "Check live email delivery status" page, we deleted some test information which had been left there by mistake.   

    Thanks and have a great week end!!!

    Updates of the week (Feb 10th)

    /

    Here are the latest improvements and few bug fixes for this week (all these changes will be pushed to all servers next Friday).

    Improvements:

    • Calendar: The month selector used to only list 12 months, it is now listing 24 months. If you click on the last month in the list, the followgin 12 months will be displayed.


    Bug fixes:

    • Email: When you click on the "Delete" link of an attachment, it will only delete the attachment connected to this link, not all the attachments.

     

    • Members: Expanding and collapsing account types used to be stuck when the type would include special characters.  We fixed this, you can now display or hide them all.
  • Email: Just after adding an attachment, you are not redirected to another page anymore. You remain on the compose email page.
  • Members: There are no more display problem (overlapping, formating) for long account types.

    • Thanks and have a great weekend!!!

    CampusGroups will soon be in your pocket!

    /

    We are very excited to announce that we have started working on a newer version of our CampusGroups mobile application. The second good news is that the application will be multiplatform and available on iPhone, Android and Blackberry phones.

    It will allow you to access the main features of the CampusGroups platform such as your school feed, events, groups, inbox and your profile…

    Here are a few mockups showing what the new app will do. We are still working on the main navigation.


    Please feel free to send us your feedback and suggestions!

    Updates of the week (Feb 3rd)

    /

    Here are few bug fixes and the lastest improvements for this week (all these changes will be pushed to all servers next friday).

    Improvements:

    • My profile: We simplified the resume module.  To add a resume, go to "My profile", then click on "Edit Resume". You don't have to to upload a resume file on your profile anymore.
    • Website: Access rights of each Web page of your website are now easier to read and navigate.
    • Website: We added new confirmation messages to the website editor tool.

    Bug fixes:

    • Photo: The display of the "upload photos" iframe has been fixed on IE.  There was a blue background on Internet Explorer, it's now white like on all other browsers.
  • Privacy: On the Privacy/Access pop-up, when an Account Type is too long, there is no display problem anymore.

    • Thanks and have a great week end!

    Updates of the week (Jan 27th)

    /

    Here are few bug fixes and the lastest improvements for this week (all these changes will be pushed to all servers by Friday Feb 3rd):

    Bug fixes:

    • Members: We fixed a cross browser issue which was preventing users to sort the members list of a club on IE 8 and Chrome.
  • Profile: When you delete a photo in your profile, it does not appear in your profile anymore.
  • Feed: When you delete a photo in the feed, it does not appear on the feed anymore.

    • Improvements:

    • Useful Links: In Useful Links form, size of "Url link" and "Comment" parts are now more adapted.
  • Groups settings: In Group Settings form, size of "Mission" and "What we do" parts are now more adapted.
  • User interface: When new members have been added, a message is now displayed.

    • Thanks and have a great week end!