Customer Support - Success Stories (May 16)

  • "Thank you very much for the assistance in the endeavor." - John, OCCC, after helping access the system.
  • "We've had a great experience with the site so far. Net Impact grew a lot this past year (over 80 new members from the 1st year class) and CampusGroups has really helped us manage this experience." - Daniel, UCLA Anderson, after setting up CampusGroups for Net Impact.
  • "Thanks everyone for all your support. Best regards." - Jennie, Johnson Cornell, after providing assistance on group management.
  • "Thank you so much for your help!" - Funda, Kellogg School of Management, on synchronizing a paypal transaction.
  • "Thanks for making the changes. The site looks great! I'm glad we were able to work together to produce a great product." - Chris, NYU Stern, after redesigning his group's website.
  • "Wow that was quick!  Thanks!" - Stephen, NYU Stern, after updating his profile.
  • "Thanks for your support! Appreciated it!" - Kazuhiro, Kellogg School of Management, after working on a banner for his group.
  • "Great, thanks a lot for the help. Appreciate it!" - Edward, NYU Stern, after helping him manage his website.

Updates of the week (April 13rd)

Here are new improvements to come and our progress made on different projects for this week:

Design:

  • Our new Mobile App graphic design was completed and next week, we will start skinning our beta app.
  • We are moving forward with our new school feed design and we also completed the design of our new widgets.

Bug fixes & new features:

  • We implemented a way to block certain user profile fields for a certain type of users while keeping them editable for other types of users.
  • We improved the Captcha mechanism on public Contact Forms.
  • Access to the statistics pages for clubs has now been restored on the Dashboard menu.
  • The new upload of group logos and banners was not working properly but it has been fixed this week.

Performance:

  • This week, we continued to make progress on the migration of CampusGroups. This new version will be up and running at the end of May.

Thanks and have a great week end!!!

 

Updates of the week (April 2nd)

Here are new improvements to come and our progress of different projects for this week:

Design:

  • We worked on design improvements around events and RSVPs, our goal being to make it as easy as possible to RSVP and to see what events are coming up in your groups. We have very exciting changes coming up!

  • We are still working on our new photo slider and bringing more UI improvements.
  • Also, CampusGroups is working on an update to its current logo! Coming up soon!

Performance:

  • This week, we completed a migration project. This is a very important architecture change which will be tested for the next 2 weeks. The result will have a very positive impact on the performance of the platform and will allow us to code even more effeciently.

Mobile App:

  • On our Mobile App, we made progress on the "Groups" module. We are now linking from the list of officers to the profile of each officer.
  • Also, we are now displaying photo albums in the "Photos" module for the logged on user.

Improvements & new features:

  • More small feature changes took place this week:
    • Parent/child group restrictions have been modified to allow child group events to RSVP non-members to events open to everyone (even if you are not a member of the parent group).
    • Various Google Chrome and IE diplays fixes

New website

Thanks and have a good week!!!

 

Updates of the week (Mar 23rd)

Here are the new improvements to come and the progress of our different projects for this week:

Design:

  • School feed design is progressing with the implementation of a new Event Post including easy ways to RSVP and to download the event to your calendar.
  • We had our final stage of the new Home page ("News" page) design as well this week.

Improvements & new features:

  • We have a new RSS feed with the list of public events, additional data and filtering options (please contact our support if you need to use it!)
  • We also developed a new Score Card with 3 new statistic reports: "Group email, membership, collected fees and event stats sorted by group", "Event registrations by group" and "Membership and event stats by type of user".

Performance:

  • We improved on the email delays alerts.
  • On the performance front, we are currently migrating our database to a larger server.

Mobile App:

  • We are now able to keep users logged on. Plus, we are progressing on the design of the news feed and we are displaying a splash page while the application is loading. Go live in beta is planned for end of April.

 

Thanks and have a great week end!!!

 

Updates of the week (Mar 16th)

Here are the new improvements to come and the progress of our different projects for this week:

Mobile App:

  • On our new Mobile App, we completed the school feed module and are now able to skin the application with the colors of CampusGroups.
  • The Mobile App will be available in beta end of April for a selected number of users across all schools.

Design:

  • This week, we have made some progress on the re-design of CampusGroups around our photos module, the navigation and the site-wide search box.
  • The school feed's design has been modified and is currently being implemented.
  • We also updated the new News Page (current Home page) with additional widgets.

Performance:

  • On the performance improvement front, we found a few more slow queries which we fixed this week. We also tuned our mySQL server and continued to monitor slow pages.

Bug fixes:

  • We fixed the resizing of photos (when a user wants to include a photo in a new blog post).
  • We fixed a few bugs on the new photos slider.

Thanks and have a great week end!!!

Updates of the week (Mar 9th)

Here are the new improvements to come and the progress of our different projects:

  • We are working on a new site-wide search box (to go live end of April).
  • We will soon reduce the school feed status bar. Here is a quick preview: 
  • We are also working on redesigning our main school Home page.
  • We are designing more Web site themes for MBA student clubs, here is a preview of the NYU Stern GMA site:
    • We are using New Relic to profile the performance of CampusGroups. We will use Apdex as an industry standard for measuring the satisfaction of a user of an application or service.

    Thanks and have a great week end!

    Updates of the week (March 2nd)

    Here are new improvements and a few bug fixes for this week (all these changes will be pushed to all servers next Friday).

    Improvements & new features:

    • Photos: We upgraded the photo slider to allow easier/faster navigation.
  • Feed: You can now watch a YouTube video from the feed. To post a video, just insert the YouTube video link into the "Link" field of the post and click post.
  • Feed: We now have just 1 button to upload one or several photos to the feed.   
  • Bug fixes:

    • Members: The "Import members" was fixed and will work fine now.  
  • Photos: You can now add or delete tags assigned to a photo from the slider. Besides, there are no more issues when viewing photos from the feed.
  • Events: When you delete a flyer associated to an event, the photo does not appear next to the event anymore.  
  • Events: You can now see the list of attendees for an event.   
  • Thanks and have a great week end!!!